Aggggghh... I doubt anyone really noticed but I was completely for about 4 or so days because our internet was out.
Long story short (that's a first) some contractor who didn't know what he was doing got into the junction box (or whatever you'd call it) and started pulling, clipping and twisting everything together willy-nilly. Not my words, that was the AT&T technician's explanation, which I will not argue with. The contractor managed to put one of our wires in the wrong place and that messed up everything.
Yes, I realize that going without the internet for awhile is no big deal, it can even be good for you. BUT when 2 or more small businesses are being run out of the same house, it's flat out unacceptable!
AT&T's customer service wasn't much help at all. We called them, had our line tested and they said our modem was faulty. So they said they'd send us a new one and then lied about when it was going to arrive 3 times. That or they just REALLY didn't know what they were talking about.
Anyway, it was a long, aggravating ordeal but thankfully it's now working just fine. I come into all my accounts and I find 1,000+ messages in my inboxes and that apparently the world is falling apart at the seams.
So, can anyone tell me what DA did for their annual April Fools gag?